Online Group Sessions

Cancellation Policy

Individual Sessions Cancellation Window All session cancellations must be made at least 24 hours before the scheduled appointment. Cancellations made within this window will be honored with a credit toward a future session. No-Shows & Late Cancellations Cancellations made less than 24 hours before a scheduled session, or failure to appear without notice, will result in a 10% late cancellation fee applied to in-person sessions. The remaining balance may be applied as a credit at Sen Kathleen's discretion. Refund Policy All sales are final. Soul In Space does not offer monetary refunds on individual sessions, session packages, memberships, or courses once purchased. In extenuating circumstances, session credits may be issued at the sole discretion of Sen Kathleen. Memberships & Video Subscriptions Memberships may be cancelled at any time. Cancellation takes effect at the end of the current billing cycle. No refunds will be issued for partial billing periods. Access to member content continues through the end of the paid period. Online Courses All course purchases are final and non-refundable once access has been granted. If you experience technical issues accessing course content, contact info@soulin.space within 7 days of purchase for assistance. Corporate & School Programs Cancellation terms for corporate and school engagements are outlined in the individual service agreement signed prior to program commencement. A minimum of 48 hours notice is required for rescheduling corporate or school sessions.